A smarter retail intranet

Built for stores & e-commerce

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Retail moves fast. Your intranet should too.

Fresh keeps your teams connected, informed and ready for what’s next—whether they’re on the shop floor or managing online operations.

 

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Why retailers need a powerful intranet

Retail isn’t like other industries. You need a single platform that connects every part of your business—your frontline teams, your corporate offices and your e-commerce channels. Fresh brings them together.

  • Stay compliant – Meet US and UK retail regulations with ease.
  • One source of truth – A central hub for policies, updates and training.
  • Made for retail – Scales for bricks and mortar stores and e-commerce brands.
  • Boost collaboration – Keep teams aligned across locations and departments.

Retail & e-commerce: Different needs, one platform

Fresh is adaptable for both—because bricks and mortar stores and e-commerce retail have different challenges.

 

 

For stores & frontline teams

Shift scheduling & HR tools

Enable your people to check schedules, request time off and access HR resources—all in one place.

Mobile ready

Access the intranet on both desktop and mobile devices.

Training & onboarding

Equip new hires with quick, easy access to learning materials.

Store-wide communication

Provide instant updates on promotions, policies and company news.

For e-commerce & digital teams:

One-stop shop

Centralized access to your company news, events, policies, tools and more.

Multi-platform integration

Connect Shopify, Salesforce and your logistics tools.

Cybersecurity & compliance

CCPA & GDPR-ready to keep customer data safe.

Cross-team collaboration

Marketing, sales and fulfilment, all working together.

Stay compliant: US & UK retail regulations covered

Regulations shift. Fresh keeps you ahead. By design, Fresh comes with built-in compliance support via Microsoft 365, which means your intranet can evolve with changing laws.

For US retailers:

  • CCPA & data privacy laws – Protect customer information with secure access controls.
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Why Fresh is the right intranet for retail?

Secure & compliant

Your data is safe, encrypted and backed by Microsoft 365’s world-class security.

Centralized & reliable 

A single hub for managing HR, policies, updates and more. 

Customizable & scalable

Grows with your business – whether you have five stores or 500.

Personalized for employees

Frontline, corporate or warehouse – everyone gets relevant updates fast.

Made for collaboration

Retail teams are better when they work together – Fresh makes that easy.

Fresh Intranet

  • 1m+ users worldwide

  • 95% Fresh customer satisfaction score

  • Actively supporting customers in 26 countries

  • Tailored solutions for every retail business

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How Wawa transformed employee engagement with Fresh

  • Boosted engagement – Associates check MyWawa daily.
  • One go-to platform – HR, policy and store updates, all in one place.
  • Employee experience – Easy navigation and integrated daily tools.

Fresh intranet changed the way Wawa communicates—giving employees an easy way to stay connected and informed.

Read the full case study

Colleen Labik, Sr. Supervisor of Internal Communications and Engagement Wawa, chain of 900+ grocery stores, USA

FAQs: Everything you need to know on intranets for retail

What benefits does Fresh offer for retail businesses?

Whether you need intranet services in e-commerce or bricks and mortar stores, Fresh simplifies communication, strengthens security and makes work smoother and smarter.

Is Fresh customizable for different retail sizes?

Yes! Fresh scales with your business, from boutiques to global brands. Fresh supports compliance in multiple countries, integration with different currency handling and accounting as well as distributed workforce in different time zones.

What security features does Fresh offer for retail?

Fresh includes Microsoft 365 security, ISO 27001 certification and data encryption.

Does Fresh offer support for implementation?

Absolutely! Led by our partners, together we’ll help you design, launch and train your team for a smooth transition.

Ready to transform your retail intranet?

Fresh makes retail simpler, more connected and more secure. Let’s build the right intranet for your retail business.

Book a demo today