What’s getting attention
See your ten most viewed, liked, and commented pages. Spot what’s resonating and give it more room to run.
See your intranet analytics through Fresh eyes.
Fresh pulls everything together so you can see what’s working, who’s engaging, and what to do next.
A single home for intranet analytics.
Fresh brings your content performance, search behaviour, newsletter results, and AI usage into one tidy dashboard. No switching between admin screens. No piecing things together. Just a clear picture of how your intranet is actually performing.
Content insights that make sense to communicators.
Fresh shows you exactly what’s working across your intranet, in ways that match how communicators actually think.
Engagement that tells a story
Likes, comments, peak viewing times. Fresh surfaces the signals that tell you whether your content is landing or just sitting there.
Campaign reporting built in
Group content by campaign tag and track engagement across every post in one view. So when someone asks how the big launch performed, you already have the answer.
Search analytics that tell you what employees actually need.
See total searches, top queries, and the searches that came back empty. Understand where employees start their search and which suggestions they click.
Then get specific. Filter everything by department, location, date range, or topic to understand not just what people are looking for, but who is looking and when.
Know exactly how your newsletters land.
Fresh’s built-in newsletter analytics track open rates, click-throughs, and audience reach. So after you hit send, you’re not left wondering.
You can see who engaged, which links got attention, and how your numbers compare over time. The kind of measurement that turns a newsletter from a broadcast into a conversation.
See how AI is really being used.
Track how many people use AI over time and what they ask most. Filter by department or location to understand who’s getting value and who isn’t yet.
Then find the gaps. See the questions AI couldn’t answer well and which of the files AI cites people actually click, so you know what content is missing and what’s falling flat, plus a plain-language read on how people rate the answers. AI analytics shows you where to focus. You decide what to fix.
Take your data as far as you need it to go.
Export to CSV
Download any analytics or content report and dig deeper in Excel. Clean data, ready when you need it.
Third-party integrations
Connect with Google Analytics, Microsoft Clarity, Google Tag Manager, or Azure Application Insights for more advanced insight.
Governance and compliance
The Content Reports web part gives you detailed engagement metrics and metadata to support governance reporting.
Device, location, and AI
Track usage by device and location. Plus Fresh uses AI to simplify metadata management across your intranet, keeping your reporting accurate without extra admin.
FAQ
Does Fresh analytics replace SharePoint analytics or work with it?
Fresh uses the power of SharePoint but fills the gaps that communicators struggle with. You get everything in one place and far more clarity than the standard page level stats.
Do I need technical skills to use Fresh analytics?
No. If you can read simple charts and click a few filters, you are set. Fresh keeps everything straightforward so you can get answers fast.
Can I export reports for stakeholders?
Yes. You can download CSV files for deeper analysis in Excel or share reports with stakeholders.
Does Fresh Intranet integrate with advanced tools like Google Analytics or Microsoft Clarity?
Yes. Fresh supports optional integrations with Google Analytics, Microsoft Clarity, Google Tag Manager, and Azure Application Insights. Use them if you want extra insight, skip them if you do not.
Does Fresh support search insights?
Yes. Fresh tracks top queries, searches with no results, and user search habits. You get a clear view of what people try to find and where the gaps are.
Can I see analytics for newsletters?
Yes. Fresh shows how your intranet newsletters perform, including the click behavior and open rates that you cannot see in SharePoint alone.
Can I filter results by department or location?
Yes. Fresh supports filters based on user properties and metadata so you can see what matters to different groups.
Can I see how AI is being used?
Yes. FreshMind, the AI layer across Fresh, shows you how AI is used across your intranet: adoption over time, the questions people ask, which cited files they click, and where AI couldn’t help. It points you to the content worth improving and shows how your intranet AI is being adopted.