Release Notes – Q2 2026
This Q2 2026 release gives you more creative freedom, better personalization, and smarter tools to b...
Release Notes – Q3 2026
Our third release of 2026 is all about one thing: making AI on your intranet something people actually trust and use. This release brings AI-generated answers right into search, opens up the reasoning behind every answer, adds simple, consistent feedback across AI, search, and the wider intranet, and gives intranet owners a clear view of how AI is actually being used. Smarter answers, more transparency, and a clearer line back to you when something isn’t quite right. Let’s get into it.
AI in Search: answers right where people search
AI is only useful if people can get to it. So this release brings a more Google-like experience straight to your intranet.
When someone asks a natural-language question, Fresh now serves up an AI-generated answer right at the top of the results page, alongside the usual results. People can expand the answer, check the references it’s built on, and carry the conversation into a dedicated Chatbot vertical for follow-up questions, all without leaving search.
And with Copilot connector support, those answers and conversations can reach beyond SharePoint into your connected systems, so the right information surfaces wherever it actually lives. Ask a question, get a clear answer, keep the conversation going. That’s search the way people expect it to work.
AI Reasoning and Control: no black box, just clear answers
An AI answer is far more useful when you can see how it got there. That’s exactly what AI Reasoning in FreshMind delivers.
Next to an AI answer, people can now see how it was put together: which content was used, and the steps taken to reach it. It’s all about making AI interactions clearer, more transparent, and easier to trust.
There’s plenty of control behind AI, too:
- Editors decide where Reasoning appears, right down to web part level.
- Intranet admins can shape how documents are ranked when FreshMind builds an answer, guiding which sources get considered.
- A new configuration experience for people-related queries lets intranet admins add example phrases, so natural-language questions about colleagues return clearer, more predictable results.
Answers come from your trusted internal content, with the reasoning to back them up. That’s AI you can stand behind.
Feedback that shapes a smarter intranet
The best way to improve AI and search is to listen to the people using them. This release makes that effortless, with a consistent feedback experience everywhere it matters.
AI Feedback lets employees rate FreshMind chatbot answers with a familiar thumbs up or thumbs down, and report a problem when an answer misses the mark.
Search Feedback brings the same simple idea to intranet search results. A quick thumbs up or down, with the option to flag results that are irrelevant, incomplete, or out of date. For intranet owners, it’s a direct line into where content gaps are, what’s hard to find, and what needs a refresh.
And to tie it all together, the Intranet Feedback Form has had a makeover to match the AI and Search feedback experiences. Feedback lands centrally as before, and a new footer feedback link means anyone can share their thoughts from anywhere.
Three feedback loops, one consistent experience, and a steady stream of insight to make your intranet better.
AI Analytics: see how AI is really being used
Feedback tells you what people think of an answer. AI analytics tells you the bigger story, and it’s landing in this release too.
A new analytics view gives intranet owners a proper picture of how FreshMind is being used: who’s engaging with AI, and the features and sites where those AI journeys start. You can see your top intents, the questions people ask most, and just as importantly the unanswered ones that point straight to content gaps worth filling.
There’s insight into the answers themselves, too, from how many questions are being asked to how often people click through to the references behind an answer. It all adds up to a clear, practical view of where your AI experience is working hard and where a little tuning will go a long way.
What’s coming next: a more proactive and engaging intranet
We’re already hard at work on the next phase of Fresh, with a strong focus on a more proactive, engaging employee experience. A new notifications framework and Notifications Center will deliver personalized, configurable notifications that surface the moments that matter to each person, without drowning anyone in noise, laying the groundwork for a more personalized and action-oriented digital workplace. We’ll share more as it takes shape.
Features and previews shown here are early looks and may change as development progresses.
This Q3 2026 release is all about making AI on your intranet transparent, trustworthy, and genuinely useful, backed by feedback and analytics that help it improve every day. If you’re already a Fresh customer, your Customer Success Manager will walk you through the details at your next catch-up.
