nec Group

nec Group deploy Office 365 and Fresh throughout their organisation

Industry: Hospitality
Location: Midlands
Users: 1,700
Technology: Fresh on Office 365

World’s leading venue management company provides the business with more effective collaborative tools

The NEC group is all about Bringing Live to Life and knows how to put on a good show. The NEC is one of the leading venue management companies based in Birmingham showcasing various events across 5 venues. The NEC, The ICC, Genting Arena, The VOX Conference Centre and Barclaycard Arena. They also have a national ticket agency, The Ticket Factory; hospitality brand, Amplify; and award-winning caterer, Amadeus. Operating 9 brands in total, the NEC Group now contributes more than £20.1 billion annually to the local economy.

“”By working with Fresh, we take a product which answers our three key objectives and that has most of the functionality we could ever need.”
Joe Kamara – Lead Change Manager, nec Group

Challenges

The nec group employs a workforce just over 1700 employees. With such a large sporadic workforce, the nec Group had recently implemented Microsoft Office 365 project. Given the extent of this development, the nec decided they required a new vision for their intranet.

The existing SharePoint on-premises site was running out of support and struggling to operate effectively, presenting some risk for the business. It could fall over at any time and potentially lead to losing key business information. There was a clear need to modernise their digital platforms, they implemented Office 365 with the accompanying requirement to follow that up with an effective intranet to help drive adoption and consumption.

Approach

The nec Group required a central communications platform that allows them to connect with staff and teams, as a result created the intranet #Livewire. The events management company opted to create divisional sites based on their brands. Implementing divisional sites allow each of the brands to share departmental news, while providing their functional teams with access to tools, search, popular content, team and document collaboration sited.

“We will benefit from ongoing support and development- in a controlled manner- enabling us to use SharePoint properly and make the most of what Office 365 has to offer”
Joe Kamara – Lead Change Manager, nec Group

Services delivered

nec opted for Fresh Intranet. Joe Kamara, Lead Business Change Manager explained the appeal of buying Fresh: “We learned our lessons that in-house development and meeting business requirements is a challenge for a diverse business like ours. By working with Fresh, we take a product which answers our three key objectives and that has most of the functionality we could ever need. We will benefit from ongoing support and development- in a controlled manner.” The communications team were involved throughout the process, providing input to guarantee that the intranet that would benefit their team as content creators. For more information take a look at how NEC embrace digital transformation.

How to Deliver Effective Communications in your Organisation

The challenge for businesses in the modern age is keeping a consistent tempo to work; a reliability to workplace environments; leadership in operations and universal touchpoints that reach across the entire organisation. This whitepaper takes a closer look at the importance of internal communications in a changing business landscape and the role a company’s intranet plays in improving business fluidity and function.

GET YOUR GUIDE

Add a comment

*Please complete all fields correctly

Related content

Dorset and Wiltshire Fire Service roll out Fresh Intranet across their entire organisation
Murphy Group implement Fresh globally
Heathrow deploy a Fresh Digital Workspace