Customer voice
“Fresh allowed us to start over with a fresh adoption of SharePoint and staff don’t feel or know that they’re still using SharePoint!”
Fresh amongst highest-scoring SharePoint intranet solutions in 2026 ClearBox report
ClearBox Consulting has again recognized Fresh Intranet as a high-performing SharePoint-native intranet platform in its 2026 Intranet and Employee Experience Platforms report, following the 2025 “Intranet Choices” award.
Fresh has been highlighted in the independent digital workplace consultancy’s annual report for its comprehensive communications management capabilities, AI-powered search, and centralized platform management. The report is a go-to resource that lays out top options for businesses considering new intranet software and employee experience platforms.
Why the ClearBox report matters
For those who aren’t familiar with the ClearBox report, its the industry’s most comprehensive independent evaluation of digital workplace platforms. Unlike vendor-commissioned studies, ClearBox provides genuinely vendor-neutral analysis based on rigorous hands-on testing.
This year’s report evaluated 37 platforms across eight real-world business scenarios. Everything from how well you can communicate with employees to whether the search actually finds things (radical concept, we know). The evaluation is properly comprehensive, involving hands-on testing, customer interviews, and detailed technical analysis.
For organisations trying to wade through the intranet market, it’s genuinely helpful. Which is why we’re making both the full 900+ page report and our dedicated 33-page review available for you to download – whichever suits your needs.
Download your copy
Fresh achieved strong scores across multiple scenarios
Performance highlights
Communications Management:
3/5
Our Editorial Calendar, Content Creation Wizard, and built-in newsletter capabilities scored highly. These are the tools we’ve built to make internal comms teams’ lives less chaotic, so it’s brilliant to see them recognised.
Platform Management:
4+/5
The ability to manage templates, navigation, and branding centrally across multiple sites – solving what ClearBox called “the site-by-site problem that has frustrated SharePoint users for years.” Yeah, we’ve noticed that frustration too.
Information Finding and Search:
4+/5
FreshMind AI earned high marks for natural language search and people finding. But here’s the thing: we didn’t build FreshMind to jump on the AI bandwagon. We built it to solve specific problems – finding people, getting answers from official documents, helping publishers create content without the faff, keeping everything secure and controlled.
Knowledge and Content Management:
4/5
Comprehensive metadata management, Topic Explorer, and content lifecycle tools. The slightly boring but absolutely essential stuff that helps you actually stay on top of your intranet content.
Feedback from our customers & ClearBox
Zero negative feedback about working with us
ClearBox
“Fresh is a compelling choice for organisations seeking a powerful intranet in-a-box solution that addresses the common complaints and limitations of a standard SharePoint experience.”
Customer voice
“There is real care in helping you get the most from Fresh and that is so helpful in the often resource poor world of intranet / knowledge management at most firms.”
Who Fresh is for
ClearBox’s analysis is pretty clear on this, and we’d agree with them:
- Medium to large organisations (typically 1,000+ employees) with significant M365 investments
- Multiple sites, brands, or languages requiring centralised control
- Strong internal communications requirements
- Knowledge-intensive environments requiring robust search and content management
- Organisations in regulated sectors including financial services, public sector, healthcare, and professional services
We’re trusted by organisations like Brown & Brown, Metropolitan Police, TD Bank, KPMG, Bristol Airport, McCann WorldGroup, M&G, and DLA Piper. Almost 1.5 million employees across 26 countries use Fresh every day.
Get the full report
We’ve made the complete 33-page Fresh section of the ClearBox 2026 Report available for download, including:
✓ Detailed scenario analysis with screenshots
✓ Customer testimonials (including the lovely ones above)
✓ Technical specifications
✓ How we compare to other solutions
✓ ClearBox’s expert take on when Fresh is the right choice
You can also download the full 900+ page ClearBox report if you want to see how everyone else fared. We think that’s only fair.
