J. Murphy & Sons Limited

Construction

11 locations worldwide

4,000 users

Global construction company takes a Fresh look at their cloud-first strategy

 

 

 

ABOUT CLIENT

J. Murphy & Sons Limited (Murphy) is a multi-disciplined engineering and construction company with a rich heritage of safe, innovative and sustainable solutions to complex infrastructure challenges. The company is supported through a self-delivery business model, industry-leading innovation and a large directly-employed team of over 4,000 engineers, professional managers and skilled operatives.

Murphy was developing a ten-year plan, which was to focus on what they must do to achieve their vision and details the measures to improve their business. To support this plan, Murphy wanted to keep pace with the rapid digitisation occurring in the workplace.

 

 

 

 

CHALLENGES

Murphy’s challenge was to figure out what their priorities were and where to start to improve system availability, provide better resilience and to reduce costs. The business had communications issues, specifically getting messages out to staff in a digital workforce located at various sites throughout the country. Access to the intranet was previously only possible from a Murphy desktop or laptop computer. This restricted the employees’ working environment and made it particularly difficult to access documents while out of the office, which in the particular case of site engineers or call outs, limited productivity.

APPROACH

Murphy’s previous intranet was extremely dated and limited in terms of functionality. They wanted their content to become more feature-rich and targeted to individual teams, which the old solution was not capable of supporting. The business wanted to refresh their content and make it more relevant to the individual employees without being too customised, therefore a consistent design approach which aligned with their style guide and corporate website needed to be maintained.

SERVICES DELIVERED

In order to provide Murphy with a customisable communication platform where users can collaborate across the business, Content and Code implemented Fresh, built for SharePoint online. Fresh complements Office 365 by adding depth into intranet functionality combining a communications portal and collaboration hub with search and social. Fresh is scalable so Murphy was able to prioritise the features that were the most important to them in order to adhere to tight deadlines. As such, they were up and running with their new Fresh solution, named ‘One Murphy’, to 1,700 users in six months.

OUTCOMES

The use of Fresh allows Murphy to benefit from a rapid deployment, having launched One Murphy in six months’ employees now have easy access to tools, resources and company information, mobile-responsive solution that provides an easy way to update and maintain content, and contains flexible templates for multi-use. “Ultimately, by using the One Murphy intranet we’ll be able to collaborate, communicate, and connect, bringing us closer together” says Nick Gorman. Fresh provides users with a strong search engine which, with up-to-date user profile information, allows users to find what they’re looking for fast and effectively. ‘People Search’ contains information to contact staff across the business, connecting employees easier than ever. One Murphy also now contains all relevant documents to company employees therefore a quick search in Fresh presents results quickly and logically, based on document names and types.

"There are three ways that we need to improve as a business. Collaboration and how we come together; ensuring we're efficient; and making sure that we understand how we go to work."

Steve Hollingshead

"This is a significant transformation for us as a business.”

Steve Hollingshead,
CEO, J. Murphy & Sons Ltd

“Personally, I’m really excited about the launch of One Murphy.”

Steve Hollingshead,
CEO, J. Murphy & Sons Ltd

“One Murphy is quite great. It’s fresh and exciting to use.”

Zahrah Hussein, Graduate Quality Advisor, J. Murphy & Sons Ltd

"The team is far more effective if it's working collectively well, rather than a series of disconnected individuals"

Steve Hollingshead